Meet
Olivia Cleland
As a child I struggled with maths to the point where I had convinced myself that this was about my inability to learn. I came to the conclusion that there were just subjects that I wasn’t good at and that there was no point in trying to change that.
My passion and focus on learning directly stems from my own challenging experience – I didn’t learn to learn until I was an adult! With a strong belief in supporting people to achieve their highest potential, I approach the development of others with the view that anything is possible with focus and commitment.
My approach is simple – I accept people where they are in life. I then design specific solutions for you to practically apply skills and knowledge with the ultimate objective of achieving your personal and professional goals.
Meet
Olivia Cleland
As a child I struggled with maths to the point where I had convinced myself that this was about my inability to learn. I came to the conclusion that there were just subjects that I wasn’t good at and that there was no point in trying to change that.
My passion and focus on learning directly stems from my own challenging experience – I didn’t learn to learn until I was an adult! With a strong belief in supporting people to achieve their highest potential, I approach the development of others with the view that anything is possible with focus and commitment.
My approach is simple – I accept people where they are in life. I then design specific solutions for you to practically apply skills and knowledge with the ultimate objective of achieving your personal and professional goals.

As a child I struggled with maths to the point where I had convinced myself that this was about my inability to learn. I came to the conclusion that there were just subjects that I wasn’t good at and that there was no point in trying to change that.
My passion and focus on learning directly stems from my own challenging experience – I didn’t learn to learn until I was an adult! With a strong belief in supporting people to achieve their highest potential, I approach the development of others with the view that anything is possible with focus and commitment.
My approach is simple – I accept people where they are in life. I then design specific solutions for you to practically apply skills and knowledge with the ultimate objective of achieving your personal and professional goals.
My background includes over 20 years working in both the private and public sector, designing and delivering learning solutions to increase performance and business growth. I support clients from across the UK, Channel Islands, Europe, South Africa and the USA with sectors as diverse as Insurance, Finance, Energy, Engineering, Education and Economic Development.
I received my BA from Queen’s University Belfast and am a member of the International Coaching Federation, ICF UK Chapter and the Association of Coaching.
I am an ICF accredited coach to ACC level, completing my Professional Leadership Coach training on two separate occasions! I am currently working towards PCC level. I am a certified provider of Hogan Leadership Assessments and am an NLP Master Practitioner with the American Board of NLP. I am qualified to Certificate level in Cognitive Behavioural Therapy (BACP) and am an associate member of CIPD. I am an ILM Accredited Tutor, Assessor and Internal Verifier.
THE TEAM
At Actual Impact, we believe in the power of collaboration and referrals to ensure that the best quality product and services is provided to the client. We work with a large range of associates from across the UK to provide bespoke learning solutions. Our experienced team meet to discuss design, latest research and best approaches to the delivery of learning solutions. We also provide peer coach supervision – crucial for all coaches to ensure that the boundaries of coaching relationships are maintained and that the standard of coaching provided is of the highest quality level.